Shipping policy
- All orders are custom-made pursuant to a licensed provider’s prescription.
- Orders are processed only after the prescription is issued and approved.
- Standard processing time is 2–7 business days after prescription approval.
- Shipping timelines may vary based on medication, dosage, and fulfillment location.
- Tracking information is provided once the order ships.
- Because products are prescription-based and customized, returns or exchanges are not permitted, except in cases of fulfillment or shipping error.